Assurant Canada

Help Centre

Customer Service

Providing exceptional customer service matters to us. If you have a question, we’re here to help. First, review the details of your policy for customized contact information. That way, you're sure to get to the right place quickly. Have additional questions? Review the links below to locate the type of policy you have questions about. We'll get back to you with an answer.
Have a concern or a complaint? Find out how to have your concerns addressed. If you are a business or service provider interested in working with us, click here to get in touch.

  • Extended Protection

    ​If you are a policy holder and have a question about the protection plan for your major appliance or home electronics – please contact us.
  • Blue and orange icon of a mobile phone with a shield symbol on the screen

    Mobile Protection

    ​​You can make a claim by contacting us via the number noted on your Terms and Conditions. Have a question about your mobile protection plan not answered by your Terms and Conditions? Feel free to contact us.
  • Blue and orange icon of a closed wallet

    Financial Protection

    You can file a claim by contacting us at the number on your Certificate of Insurance or by going to  cardbenefits.assurant.com. If you have additional questions, please contact us by filling out the form.
  • Orange and blue icon of a house being held up by two hands

    Home Services & Protection

    Have a question about your in-home service plan? Please contact us via the form below.
  • Orange and blue icon of a car seating on top of a pedestal

    Vehicle Protection

    The dealership where you purchased the vehicle can provide you with information about your vehicle protection services. If you have any additional questions, please feel free to contact us directly as well.
  • Icon of a multistory building

    Business Development

    If you are a business interested in working with us to protect what matters most to your customers, please fill out the contact form. We will be in touch to discuss opportunities.
  • preneed agents

    Service Providers

    We manage a national network of highly experienced and fully accredited service technicians. Are you a service provider interested in protecting the things that matters most to consumers as well? Please contact us below.