Help Centre & Customer Support

Get in Touch

First, review the details of your policy for customized contact information. That way, you're sure to get to the right place quickly. Have additional questions? Review the links below to locate the type of policy you have questions about. We'll get back to you with an answer.

Have a concern or a complaint? Find out how to have your concerns addressed.

Extended Protection

If you are a policy holder and have a question about the protection plan for your major appliance or home electronics – please contact us.

Mobile Protection

You can make a claim by contacting us via the number noted on your Terms and Conditions. Have a question about your mobile protection plan not answered by your Terms and Conditions? Feel free to contact us.

Financial Protection

You can file a claim by contacting us at the number on your Certificate of Insurance or by going to cardbenefits.assurant.com. If you have additional questions, please contact us.

Home Services & Protection

Have a question about your in-home service plan?

Vehicle Protection

The dealership where you purchased the vehicle can provide you with information about your vehicle protection services. If you have any additional questions, please feel free to contact us directly.

Business Development

If you are a business interested in working with us to protect what matters most to your customers, please contact us. We will be in touch to discuss opportunities.

Let's talk

Service Providers

We manage a national network of highly experienced and fully accredited service technicians. Are you a service provider interested in protecting the things that matters most to consumers as well?

Customer Service

Providing exceptional customer service matters to us. If you have a question, we’re here to help.